Terms of Use

1. Acceptance of these terms

By accessing or using the Lendvest website, applying for a Lendvest loan, or using Lendvest Pay, you agree to be bound by these Terms of Use. If you do not agree, please do not use our services.

2. Our services

Lendvest operates two related services:

Lendvest Loans — short-term payday loan products offered by Lendvest as a registered credit provider under the National Credit Act 34 of 2005. Loan agreements are governed separately by the specific credit agreement you sign at the time of application.

Lendvest Pay — a WhatsApp-based payment facilitation service that allows small vendors to request and receive payments from customers. Lendvest Pay uses Paystack, a licensed South African payment processor, to move funds. Section 3 below sets out how Lendvest Pay specifically works.

3. How Lendvest Pay works

Lendvest Pay is a technology layer that connects a vendor's WhatsApp number to a Paystack payment link. It is important to understand the following:

Lendvest is not the seller. Lendvest Pay only facilitates the payment message and link. The goods or services being paid for are provided entirely by the independent vendor, not by Lendvest. Lendvest is not a party to the sale and makes no representation about the quality, safety, legality, or fitness of any goods or services offered by a vendor.

Lendvest does not hold your money. Payments made through Lendvest Pay settle directly to the vendor's own Paystack subaccount and bank account. Lendvest does not custody, control, or have access to customer or vendor funds at any point in the transaction.

Vendor verification is limited. Vendors are onboarded via a lightweight process that confirms control of a WhatsApp number and verifies a bank account via Paystack. This is not a full background check, and Lendvest does not guarantee the identity, conduct, or reliability of any vendor.

Fees. Lendvest Pay does not currently charge vendors a platform fee. Paystack's own transaction fees apply to each payment as disclosed by Paystack at checkout. Any future Lendvest Pay fees will be disclosed to vendors in advance.

4. Refunds and disputes

Refunds for goods or services purchased from a vendor through Lendvest Pay are governed by our separate Refund Policy, which forms part of these Terms of Use.

5. Your responsibilities

You agree to provide accurate information when applying for a loan or registering as a Lendvest Pay vendor, to use our services only for lawful purposes, and not to use Lendvest Pay to facilitate the sale of illegal goods or services, or to attempt to defraud another user, Lendvest, or Paystack.

6. Suspension and termination

We may suspend or terminate access to Lendvest Pay for any account where we reasonably suspect fraud, abuse, a breach of these terms, or a legal or regulatory concern.

7. Limitation of liability

To the fullest extent permitted by law, Lendvest is not liable for any loss arising from a transaction between a customer and a vendor, from a vendor's conduct, or from the unavailability of Lendvest Pay or Paystack's systems. Nothing in these terms limits liability that cannot lawfully be excluded under South African law.

8. Changes to these terms

We may update these Terms of Use from time to time. Continued use of Lendvest or Lendvest Pay after an update constitutes acceptance of the revised terms.

9. Governing law

These terms are governed by the laws of the Republic of South Africa.

10. Contact us

Questions about these terms can be sent to info@lendvest.co.za or +27 75 031 5255.